Web Analytics and Technical Specialist

Location: Waltham, MA
Full time, permanent position

Job Description

We are looking for an experienced Web professional to join our Web Services and Usability team. You will act as the hands-on technical resource for implementation and maintenance of our teams technical tools, including Web analytics, site search (both Omniture), and other technology products, as needed.

For Web analytics, you will ensure that our code and tools are properly configured, solve technical reporting issues, create scheduled and ad hoc reports, and present information in user-friendly formats. You will work closely with content owners, designers, developers, our Usability team, and others to design and implement appropriate approaches to collecting metrics that support decision making. You will train our business users on the analytics tools available to them and support them in their own reporting efforts.

For site search, you will work closely with the usability team and content owners to define, design, implement, and report on technical enhancements that deliver an exceptional site search experience to our users.

This position will also play a part in evaluating, implementing, and maintaining other technology products, including content management and forums.


Qualified candidates will have 3 to 5 years of experience working on the Web.
- Design, implement, and maintain all Web analytics and site search solutions
- Work closely with a wide range of stakeholders on Web analytics and site search issues
- Develop scheduled, ad hoc, and dashboard reports for various teams for self-service
- Contribute to the implementation and maintenance of other technical tools such as content management and forums
- Provide technical expertise to the team, as needed


The ideal candidate would also meet the following requirements:

- At least 3 years of working experience using standard Web analytics tools
- Solid understanding of industry standards regarding Web analytics and site search
- Strong problem-solving skills and excellent analytical abilities
- Excellent communication skills, with the ability to distill complex data scenarios into clear and understandable information
- Familiarity with a range of technical products including content management, a plus
- Excellent attention to detail
- Ability to manage several projects simultaneously; good prioritization skills
- Ability to meet deadlines while maintaining quality standards
- Self-motivated and able to work independently or as part of a team
- Innovative and creative thinker
- Highly motivated and positive, can-do attitude
- Bachelor's degree, required

Please contact Albert Barsoumian with qualified resumes via email at albert@collabstaff.com or via phone at 508-872-7402.